Shipping Policy

Ready stock 

Order with payment confirmed before 10am will be shipped out on the same working day, otherwise will be shipped out on the next working day. (Exclude Saturday, Sunday and Public Holiday)

It takes 2-3 working days to reach your address. Delivery times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Pre order

For the pre order, we will close the order on every Sunday.

For example:

1st Batch
 Pre order period: Monday – Sunday (1/1/2018 – 7/1/2018)
 Estimate ship out on 22/1/2018 (Mon). (You will receive it within 10-14 days after order closing date)

2nd Batch 
 Pre order period: Monday – Sunday (8/8/2018 – 14/1/2018)
 Estimate ship out on 29/1/2018 (Mon). (You will receive it within 10-14 days after order closing date)

Pre-order items take around 10-14 working days (working days besides of weekends & Public Holiday) arrival upon payment verification. We cannot ensure every pre-order item is available and able to arrive on time until further update by suppliers. There might have some pre-order products discontinued by our suppliers from time to time. Hence, buyers might be notified about shortage of ordered items even though payment made and waiting time within 4 weeks. We strongly recommend Customers whom well patience to order those pre-order products.

Exchange Policy

Goods sold are not refundable, returnable or exchangeable.